Shared Kitchens: Separation, Workflow and Each Operator's Responsibilities
Shared kitchen SOPs, equipment, space schedules, supplier access and the RACI matrix.
Last reviewed 5 November 2026
1. The main problem with shared kitchens is the control boundary
One building can have many tenants, but a halal audit needs clear answers on who controls the materials, who cleans the equipment, who lets workers in and who is responsible when a deviation occurs.
Do not assume the certification of a shared kitchen covers every tenant's products. The status needs to be checked through the name of the SPHM (Sijil Pengesahan Halal Malaysia, the Malaysia Halal Certificate) holder, the address, the product/menu scope, the space boundaries and the authorities' decision. If the building also takes in non-halal activities, do not assume straight away that a schedule for using the space at different times is enough for approval; get an authoritative decision on separation and the suitability of the premises.
2. Design labelled physical zones
Suggested zone mapping (not an official approval drawing):
| Zone | Recommended minimum controls | Record owner |
|---|---|---|
| Receiving materials | Check labels, temperature, supplier halal evidence and lot numbers | The operator who buys |
| Dry store | Dedicated shelves/space labelled with the owner and the status of goods | Operator + facility manager |
| Chiller/freezer | Controlled shelves, monitored temperature, no storage without an ID | Operator + equipment owner |
| Preparation station | Usage schedule, allocated tools, cleaning before/after | The operator using it |
| Packing | Brand/SKU/batch labels checked before release | The operator who owns the product |
| Dispatch | Check order-ID, seal, departure time, temperature if relevant | Operator + rider/dispatch |
When equipment is shared, record the owner, the authorised users, maintenance, the sanitising method and the separation procedure. For certified areas, the authorities may require stricter controls than these suggestions.
3. Example responsibility matrix (RACI)
| Activity | Building owner | Kitchen manager | Tenant/operator | Brand owner |
|---|---|---|---|---|
| Building structure approval | A | R | I | I |
| Sanitation schedule for common areas | C | A/R | R for the space used | I |
| Ingredient/recipe approval | I | C | A/R | C/A according to contract |
| Training of the operator's workers | I | C | A/R | I |
| Batch and traceability records | I | C | A/R | C |
| Checking use of the halal logo | I | C | R | A if the brand holds the scope |
R = responsible (carries out), A = accountable, C = consulted, I = informed. This is a management example, not an official allocation of responsibility by JAKIM. Set one clear accountable owner for each process in the contract.
4. Shared equipment control chart
5. Clauses a shared kitchen agreement should include
- Details of exclusive and common areas, and auditors' access rights.
- A ban on using materials that conflict with the scope of halal control.
- Who approves suppliers, ingredients, formulas, menus and workers.
- The right to stop operations when doubtful materials/products are identified.
- Responsibility for documentation, record keeping, internal audits and cooperation with JAKIM/JAIN (Jabatan Agama Islam Negeri, the state Islamic religious department).
- How to give notice if the entity, equipment, address, tenants or certification status change.
- Mechanisms for recall, incident reporting, compensation and termination of the agreement.
Action for today: Use
en-templat-raci-shared-kitchen.csvanden-templat-zon-alatan.csvto map tasks and equipment.
Reference: MPPHM (Manual Prosedur Pensijilan Halal Malaysia, the Malaysia Halal Certification Procedure Manual) 2026 amendment; the MHMS 2020 manual via the Halal Malaysia Portal.